I live in Washington, D.C. Here are some of my interests and passions:
I've worked at Capital One as a content designer since July 2017. I joined the company through a rotational program for design students, and over the past 5+ years I've developed my craft with the support of wonderful mentors and partners.
Here's a rundown of what I've worked on at Capital One:
I designed user interface and support content for CreditWise, a mobile app that millions of Capital One customers use to monitor their credit. During my time on the team, we launched a series of alerts that help customers track their Social Security number usage and stay informed when their personal info appears on the dark web.
I designed content across a variety of platforms for Eno, Capital One's award-winning virtual assistant. During my first year on the team, I wrote for the Eno browser extension, which allows customers to pay with "virtual card numbers" when they shop online. Then, I shifted my focus to writing for Eno's SMS and mobile app chatbot experiences, which use machine learning to intelligently respond to customers' questions and requests. Throughout my time on the team, I maintained the team's style guide for Eno, ensuring we used consistent grammar, formatting, and terminology in all Eno experiences.
I served a term as the lead of Capital One's Content Community of Practice, a group of more than 400 writers and designers who meet monthly to discuss the craft of content design. During my term, I gave a series of 3 lectures entitled Critical Content and the Power of Words, in which I used concepts from critical theory and Critical Discourse Analysis scholarship to explore the language we use in Capital One products.
I'm currently the content design lead for Capital One's company-wide design system. I write, curate, and maintain the company's digital content design guidelines, which range from style and grammar rules to accessibility and inclusivity standards.
Synthesizers, or "synths," are electronic musical instruments that can generate, sculpt, and process audio. You can hear synths in many genres of popular and experimental music, and there's a rich history of grassroots communites that have brought together synth players, makers, hackers, and collectors.
Hardware and software synths make me feel like a wide-eyed little kid in the best way possible. Each instrument has a unique interface and feature set, and oftentimes the most satisfying sounds result from pure playfulness—pressing buttons and twisting knobs until something surprising happens.
You can check out some of my own electronic music on Instagram and Bandcamp. If you're interested in learning more about synths, I highly recommend these interactive online tutorials from Ableton and Google.
Here are some of my favorite synths and electronic music tools:
I saw the award-winning animated film Shrek in theaters in May 2001, and, for some reason, the story of an ornery ogre who learns to love left a lasting impression on me. During my stint as a DJ at University of Maryland's radio station, WMUC-FM, I organized an "All Star Day" where we played the movie's most iconic song over the air for 24 hours straight. In graduate school at Georgia Tech, I drew inspiration from Shrek for coding projects and even built a pair of light-up ogre ears.
Eventually, I started accumulating Shrek memorabilia by way of friends, family, and local thrift stores. I'm not sure if it's a hobby or a curse, but my Shrek collection is ever-expanding. If you're trying to get rid of any tchotchkes from the first film to receive the Academy Award for Best Animated Feature, feel free to send them my way.
Here are a few notable items in my Shrek collection: